Q. Can I also use my Co-Mo Connect services in my shop, garage, etc.?
A. This is possible in some cases; however, each individual situation will need to be evaluated by Co-Mo Connect or the installers. Please request an evaluation with our installers when they call to schedule a time and date for the final installation. There are additional fees for this service. For more information, please contact our offices at 800-781-0157 or by email.
Q. I’m nervous about construction on my property damaging my sprinkler/security system or landscaping?
A. If you are concerned about the construction of our fiber lines on your property, please contact our offices at 800-781-0157 or by email and we can pass your information on to our contractors to ensure your concerns are addressed before construction begins.
Q. Do I need to be present when construction crews are working on my property?
A. No. Contractors will be doing all the work outside on your property, including attaching the box to the side of your home, but they will not need entry into your home. However, installers will contact you once construction of your fiber line has been completed to schedule a time for final installation. We will need access inside your location to complete your installation, so we will need someone present at that time.
Q. Will the network be active once the construction crews leave?
A. No. The construction crews are preparing the network to go live once construction in the area is complete. The in-home installer will make an appointment to return, finalize the connection and test the services from your equipment. Once the installer has completed final installation, your services should be fully functional.