Below, you’ll find various tutorial videos sorted by category that will walk you through all the notable features of the Co-Mo Connect SHIELD app.
If you want to watch a single video or a full playlist on a feature or a subject, click the feature or the subject names below. If you want to watch all the tutorial videos below in one playlist, CLICK HERE.
GENERAL TUTORIAL VIDEOS
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Full Playlist of General Tutorial Videos
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Setting Up Wi-Fi and the SHIELD APP
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How to Use the App Dashboard
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Setting Up People, Places, and Things
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Learning About the Settings Menu
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How to Change Passwords and Name
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How to View Usage
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Learn About Alerts in SHIELD
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Connecting Wired Devices
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How to Set Up Amazon Alexa with SHIELD
NETWORK COMMAND TUTORIALS
PARENTAL CONTROLS TUTORIALS
SECURITY TUTORIAL
The SHIELD app works seamlessly with our advanced router to help our friendly technical support team provide enhanced support and resolve any Wi-Fi issues more efficiently.
Call our support team 24/7 at 888-256-9575, email customerservice@co-mo.coop, or chat live with us at CoMoConnect.com!
I DON’T HAVE THE CO-MO SHIELD PACKAGE! HOW DO I ORDER IT?
CURRENT SUBSCRIBERS
If you do not have Co-Mo Connect’s provided Wi-Fi router, call us at 844-99-FIBER (34237), we’d be happy to help!
NEW CUSTOMERS
Visit UltraFastInternet.com and order or call us at 844-99-FIBER (34237).
Co-Mo SHIELD Security Package Terms and Conditions: Residential subscribers will pay $7.95 per month and commercial subscribers will pay $9.95 per month for a managed Wi-Fi router and the SHIELD app services. Subscribers must have a Gigaspire router in their home and a Co-Mo internet package to qualify for the Co-Mo Connect SHIELD Security Package service. Other terms and conditions may apply.